FOR PREMIUM PLUS (SELF-FUNDED)
How it works
Trained Professionals
Qualifications and experience verified by Zoee team
Easy to use
Finding support is as simple as search, chat and book
Safety and Privacy
Security features to ensure your peace of mind
Personalised Support
Choose the support that's the right fit for your needs
It’s simple
Zoee makes finding Support Workers as simple as post, chat, agree and book.
- 1Check out the profiles
- 2Have a chat and find your perfect match
- 3Agree on the level of services and hourly pricing
- 4Get the support you need
Premium Plus
- •Those who are not eligible for any government funding and have to self-fund their home support.
- •The support workers for the premium plus have a minimum of 2 years’ experience.
- •There are no restrictions on the kind of support you can receive
Is there something on your to do bucket list, a holiday you just didn’t get around to go to, a family member you haven’t seen for a while for a grandchild you haven’t met.
Whatever it may be let us assist you.
Verified identity and qualifications for peace of mind
With Zoee safety is a priority, all support workers are checked and verified as a part of the support workers onboarding application. We check and verify the following details:
- •Photo ID
- •Police Check
- •Qualification check
- •Registered for an ABN
- •Working with children check (if needed)
- •NDIS worker screening check
Frequently asked questions
Zoee offers you a platform which brings people together. Those who need assistance in their home and those who are trained support workers to provide the care.
There are a range of different services from taking you shopping or to administering medication. The platform allows you to choose who and when you have support workers into your home. You can chat to them even meet up with them and make sure you're compatible before you make your choice.
Zoee can assist people with NDIS Self-Managed Funds, Plan Managed and those who can self-fund themselves with our Premium Plus.
Yes, it is safe, and you are our priority. We do checks on the support workers before their profiles are activated. We check their rights to work in Australia, working with children, qualifications, and police checks.
Each of the support workers also has full insurance.
Well at Zoee, we have a platform that empowers the users to choose who they wish to have work for them in their home. Knowing who that support person is, their qualifications, hobbies etc. It gives both parties the power to make an informed decision, even talk before decisions are made, making sure both parties are compatible.
It allows the carers and worker support to choose their jobs based on their availability, giving a healthy work life balance.
We believe in adding More Life to your years - not years to your life
We offer the following services:
Personal Care – Showering, toileting, medication assistance, dressing, palliative and disability care, and meal preparation. Cleaning and laundry, light housework and gardening. Companionship, and social events.
Transport assistance to assist you with your daily tasks such as shopping, going to church, Nursing care services medication treatment, wound care, diabetes, and continence.
Once you have posted a job ad and accepted the service agreement. You will need to pay the agreed amount plus 7.6%. The 7.6% charge is an administration fee payable to Zoee.
The system will pick up that you haven't had the full services and create a partial refund back to card that was used to make the initial payment.
You pay up front so that your support worker can be paid weekly. Then you submit your receipt either to the NDIS portal or give it to your plan manager to get reimbursed.
Premium self-funding is a service with highly experienced support workers who have been in the industry for a minimum of five years. As well as offering the standard home support there is also a variety of different experiences on offer, such as balloon riding or high tea. It is also where you pay for the support needed by your own means and with no government support.
No, we are not a registered provider.
A registered provider is an identity who has registered with the NDIS for a registration. In order to achieve this, they need to meet a set of requirements. They offer services with limited personal choice.
Zoee, is a non-registered service provider that offers you choice and control on how you spend your funds. It gives the ability to know about the person entering your home or loved one's home.
- You start by going and talking to your local GP and discussing what assistance you may need. The GP or health provider will give you a referral. This is important to do this as soon as you can as the process can take a while to get approved.
- You will need to have an interview assessment you will need to call 1800 200 422. They will discuss what type of assessment you need. The assessment will be completed at your home, you will need your referral and some id.
- Then you will need to find a support worker. Keep in mind that until the funding comes through you will need to cover the costs.
- You need to decide how much control you want to have over your services. For a self-managed fund, you have control over who enters your home or the home of a loved one. You get to know what qualifications the support worker has and get to know a little about the person before they enter the home.
The conventional service provider sends whom either they have able you don’t know what qualification they have or anything about them.
Please contact us if anyone tries to get you to pay them directly as per our terms and conditions. Anyone found doing this will be suspended and possible action taken against them.