FOR SUPPORT WORKERS
How it works
It’s simple
Zoee makes finding Support Workers as simple as post, chat, agree and book.
- 1Clients post their jobs, the days they need support, and extra information. Client support is at an hourly rate.
- 2Support workers negotiate the hourly rate and confirm the days and times available - they get paid weekly. (Support workers must be a sole-trader & have their own insurance)
Support workers - Be your own boss - Get Job satisfaction
What in it for our support workers
- •Free and easy to join
- •Clients that want your assistance
- •Get paid weekly on a Wednesday (once your timesheets are submitted)
- •Flexibility to choose your jobs & negotiate your pay rate
- •Low cost of 7.6% charged, you'll get 92.4% of the amount negotiated
- •Invoicing, Timesheets & Tax Statements - make your administration easy!
How do you get paid?
Zoee uses Stripe to process payments & to pay our support workers. This is how it works:
- •You submit your timesheet - it gets sent to the client for approval
- •It is approved by the client
- •Payment is processed weekly on a Wednesday
- •Your first payment may take up to 7 - 14 days
- •Pays thereafter will take 1 - 2 days to clear
Frequently asked questions
We would love to have you join the Zoee Family. You first must complete your profile; we then check your details and conduct a police check and verify your credentials. You must also have a work with children card but not as a volunteer. Once this is completed your profile will be active and you can start your career with Zoee.
Every Wednesday payments are processed as long as your timesheets are submitted and approved. Your first payment may take up to 7 to 14 days. But thereafter will take 1 to 2 days to clear depending on your bank.
You are responsible for paying your taxes and setting aside money for superannuation.
You can find a record of all the income you have earned from clients who engaged you via the ZOEE platform on your timesheet page, billing page or bank statement (login and access your profile).
ZOEE requires an ABN before approval, as you will operate as an independent contractor.
In addition, an ABN ( Australian Business Number) is needed on invoices we issue for any clients you work with who have government funding.
As an independent support worker, you will need to have your own insurance, you'll need professional indemnity and public liability insurance to protect yourself should anything happen to your clients while you support them.
You cannot work on the Zoee platform without insurance.
Improve your star ratings - happier, even spoilt clients - give more star ratings. Your future clients are first looking at people with the highest star ratings.
The number two area in which you will receive referrals is asking existing clients to refer them to you if they know anyone else who needs care or support.
How to sign up to ZOEE. It's as simple as 1-2-3, and no formal qualifications are needed if you're looking to provide social or domestic support.
However personal care you need certificate 3 and above and nursing you need to be registered and have at least a diploma.
The Industry average rate that support workers can expect to be paid for these services on ZOEE is:
For Social and Domestic
$50 to $60 per hour on weekdays
$55 to $80 per hour on weekendsFor Personal Care
$50 to $60 per hour on weekdays
$60 to $85 per hour on weekends
Yes, you can. The client would need to sign up and be either self-managing their fund or self-funding the services.