Before we start working with you, we meet with you and your family, either in person or online and really get to know you.
We listen to your aspirations and what you are aiming to achieve, and gain a comprehensive understanding of your circumstances and challenges. We spend time going through your care plan and goals to really work out the support you need.
We find out the things you like and the things you don’t like and identify common interests.
We undertake a vigorous recruitment and screening process for support workers. This is essential for maintaining quality standards.
We identify support workers that we think will be a good fit for your needs and introduce you to them.
We work with you to identify the times and days that best suit your needs and set up an agreement.
Then you enjoy having the support you need, the way you want it, in your own home.